White Paper

Achieving Provider Data Quality in Your Directory

Members utilize online provider directories to select participating providers, however data inaccuracies inherent in provider data has led to increased consumer frustration. As a result, state and federal regulators have recently updated their guidance and introduced penalties for non-compliant directories, thereby forcing health plans to rethink how they manage provider data.
Core xRM offers provider data verification as a BPO service to health plans and payers.